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QAIX > Software, Computer Help > Can't install timer upgrade 6 October 2008 21:15:23
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Can't install timer upgrade
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Can't install timer upgrade

Pupkin 6 October 2008 21:15:23
 Hi,

I'm upgrading from QB Pro 2003 to Pro 2006. The installation of the main
app went fine.

But I'm getting an error when trying to install the new Quickbooks
Timer. It detects the older version, but gives up immediately thereafter
with the alert: "File not found c:\windows\deisl1.i­su"

Can't find this file anywhere else on my accounting PC. Any ideas?

Thanks.
Add comment
Pupkin 8 February 2006 03:01:28 [ permanent link ]
 In article <MPG.1e529363d2a68d­0398969a@news.gigane­ws.com>,
spamagnet@dorrk.com­ says...> Hi,>
I'm upgrading from QB Pro 2003 to Pro 2006. The installation of the main > app went fine.>
But I'm getting an error when trying to install the new Quickbooks > Timer. It detects the older version, but gives up immediately thereafter > with the alert: "File not found c:\windows\deisl1.i­su">
Can't find this file anywhere else on my accounting PC. Any ideas?>
Thanks.>

Fixed my own problem. If anyone cares:

1. Called QuickBooks for their 30-day free support. "Installation" line
could not help me so they transferred me somewhere else. The new
"support tech" told me to uninstall QB2006, reinstall QB2003, reinstall
the QB2003 timer, uninstall the QB2003 timer, uninstall QB2003, and re-
install QB2006, and then install the QB2006 timer. I asked, "Are you
joking? All that because there's a missing file for the timer, which is
supposedly a separate app?" She remained firm in her advice.

2. Ignoring tech support's ridiculous suggestion, I reinstalled the
timer from the 2003 disc, and then upgraded it from the 2006 disc. Both
processes gave me errors, but the installation was completed and the
timer and the main app both work.

And they want me to pay for that support?
Add comment
Guest 6 October 2008 21:15:23 [ permanent link ]
 Excellent. I do care, and I thank you!! What I did was install 2004 QbTimer (2003 would work too) and then turned right around and uninstalled it. QB Pro 2008 QBTimer installed just fine after that.

Add comment
 

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QAIX > Software, Computer Help > Can't install timer upgrade 6 October 2008 21:15:23
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